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Privacy policy



Who is responsible for the processing of your personal data?

PROMISOL, S.A. is the CONTROLLER of the processing of personal data of the USER and informs him of

that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 December 2016

April (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a business relationship with the user. The operations planned for carrying out the treatment


Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or

any other electronic or physical means, present or future, by which communications can be made

trade. These communications will be made by the CONTROLLER and will be related to

its products and services, or its collaborators or suppliers, with whom it has achieved

Some kind of promotion agreement. In this case, third parties will never have access to the personal data.

Conduct market research and statistical analysis.

Process orders, requests, respond to inquiries or any kind of request that is

performed by the USER through any of the forms of contact that are put to their

available on the website of the CONTROLLER.

Send the online newsletter, about news, offers and promotions in our activity.

Why may we process your personal data?

Because the processing is legitimate by Article 6 of the GDPR in the following way:

With the consent of the USER: sending commercial communications and the newsletter.

For legitimate interest of the CONTROLLER: to carry out market studies, statistical analyses, etc. and

process orders, requests, etc. at the request of the USER.

How long will we keep your personal data?

Will be kept for no longer than necessary to maintain the end of treatment or will be

legal requirements governing their custody and, when this is no longer necessary, shall be abolished by

appropriate security measures to ensure the anonymisation of data or the complete destruction of data


Who do we share your personal data with?

No communication of personal data to third parties is foreseen unless it is necessary for the

development and execution of the purposes of the processing, to our service providers related to

communications, with which the CONTROLLER has signed confidentiality and

responsible for processing required by current privacy regulations.

What are your rights?

The rights of the USER are:

Right of access, rectification, portability and deletion of your data, and limitation or opposition to your


Right to lodge a complaint with the supervisory authority ( if you consider that the processing

does not comply with current regulations.

Contact details to exercise your rights:

PROMISOL, S.A. Calle Almacelles, S/N - 22540 Altorricón (Huesca). E-mail:


The USERS, by ticking the corresponding boxes and entering data in the fields,

marked with an asterisk (*) on the contact form or submitted on download forms, accept

expressly and freely and unequivocally, that your data is necessary to meet your request, by

of the provider, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the

personal data provided to the CONTROLLER are true and is responsible for communicating any

modification of the same.

The DATA CONTROLLER informs that all data requested through the website are mandatory, since

are necessary for the provision of an optimal service to the USER. In the event that not all information is provided

data, it is not guaranteed that the information and services provided are completely in accordance with your



That, in accordance with the provisions of the regulations in force on the protection of personal data, the

RESPONSIBLE is complying with all provisions of GDPR and LOPDGDD regulations for the

processing of personal data under your responsibility, and manifestly with the principles described in the

Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the

appropriate, relevant and limited to what is necessary in relation to the purposes for which they are


The RESPONSIBLE ensures that it has implemented appropriate technical and organizational policies to implement

the security measures established by the GDPR and the LOPDGDD in order to protect the rights and

Users' freedoms and has provided them with the appropriate information to enable them to exercise them.

For more information on the privacy guarantees, you can contact the DATA CONTROLLER via

PROMISOL, S.A. Calle Almacelles, S/N - 22540 Altorricón (Huesca). E-mail:

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Promisol has been a beneficiary of the European Regional Development Fund whose objective is to improve the use and quality of information and communication technologies and access to them and thanks to the one that has requested registration to TICCámaras for the improvement of competitiveness and Productivity of the company on 08-06-2018. For this, it has had the support of the TICCámaras of the Chamber of Commerce of Lleida.
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